Operations
Care Operations Consultant
We're seeking an experienced Care Operations Consultant to bring your deep knowledge of care home practices to our product team. You will act as the voice of care professionals, ensuring our platform truly addresses real-world operational challenges. This is a unique opportunity to blend operational expertise with product development.
Experience
5+ years
Posted
April 2026
About This Role
We're seeking an experienced Care Operations Consultant to bring your deep knowledge of care home practices to our product team. You will act as the voice of care professionals, ensuring our platform truly addresses real-world operational challenges. This is a unique opportunity to blend operational expertise with product development.
Responsibilities
- •Conduct assessments of care home workflows and pain points
- •Collaborate with product and engineering teams on feature design
- •Validate product assumptions against real-world operations
- •Create documentation on care home best practices
- •Conduct user testing sessions with care home professionals
- •Provide training and support materials for users
- •Monitor industry trends and regulatory requirements
Required Skills & Experience
- ✓Minimum 5 years of experience in care home operations
- ✓Deep knowledge of UK care regulations and compliance requirements
- ✓Understanding of care documentation and reporting processes
- ✓Strong communication skills to bridge technical and operational teams
- ✓Experience with process improvement and change management
- ✓Ability to simplify complex processes
- ✓Passion for improving care delivery
Nice to Have
- —Experience with healthcare technology implementation
- —Background in process consulting
- —Knowledge of care home management systems
- —Experience with regulatory compliance
- —Project management certifications
Have Questions?
Feel free to reach out to us at Partners@symplicare-ai.co.uk or explore our careers page for more information about the team and current openings.